Mike Leonard's website

MICHAEL LEONARD

- Summary
  - • 8 years’ experience working in a large enterprise data center providing cloud services/server administration.
  - • 4+ years' experience as a developer writing/troubleshooting Angular, Firebase, node.js, NoSQL.
  - • 6+ years’ experience as a developer writing/troubleshooting NET/C#, VB.net, python, javascript/jquery and SQL.
  - • 6+ years’ experience providing systems administration, engineering and devops support for software developers.
  - • 28 years experience in engineering, administrating and supporting applications & IT systems infrastructure.
  - • 28 years experience in networking including firewalls, routers, switches, IDS/IPS, VPN, load balancing, etc.
  - • 28 years experience in IT consulting / project management seeing complex assignments through all phases.
  - • Committed to moving my career from IT infrastructure support towards scripting/automation/code development.
  - • Committed to keeping current with new micro-services / cloud technologies and learning new skills/tools/stacks.
  - • Able to multi-task several IT roles such as developing custom business intelligence analytics while continuing to process support tickets for hundreds of clients/employees.
- Work Experience
  - Hosted Ops Systems Administrator @ Viewpoint Construction Software
    - 2017¹² - Current Portland, OR
    - • Provide SysAdmin / DaaS support for a complex, fast paced, large , global software company.
    - • Daily tasks include server builds, application deployments, powershell and T-SQL scripting, troubleshooting, etc.
    - • Please visit mikeleonard.com/viewpoint.html to see my current job description/duties.
  - Owner, Consultant, Sys Admin, DBA , SysAdmin @ Sentinel Online
    - 2017¹ - 2017¹² Ocean City, NJ & Portland, OR
    - • Provide remote IT / SysAdmin / Cloud support for a non-profit with over 100 employees hosted on Azure/Office 365
    - • Code development and software support for an ASP.NET website and a few .NET/C# apps hosted on RackSpace
    - • Design, host and support a few sites for small businesses as well as my own sites/web apps on AWS.
    - • Support IT and code for various smaller clients.
  - Systems/Database Administrator, .NET Developer @ SnapiSoft (formally SagerOnline)
    - 2015⁶ - 2016¹² Red Lion, PA & Boulder, CO (worked remotely from Portland)
    - - Responsibilities
        
        • Troubleshoot existing C#, VB.net, ASP.net, Telerik code using Visual Studio 2015 & T-SQL.
        • Support software by taking calls/tickets, evaluating code and reverse engineering back to make fixes in code or database.
        • Monitor, support and provide SysAdmin duties of in house server room and IT infrastructure.
        • On call 24/7. Responsible for all backups / restores / patching / security / FTP / AWS / Azure / SQL / Cassandra.
    - - Accomplishments
        
        • Part of project to rewrite all existing backend VB code to C#.
        • Part of project to rewrite Telerik ASP.net forms to Telerik Kendo UI (MVC/MVVM)
  - Deployment Lead / Integration Consultant / Systems Analyst @ State Of Pennsylvania (Unisys contractor)
    - 2011⁶ – 2015⁶ Harrisburg, PA
    - - Responsibilities
        
        • Gained tremendous experience working as part of a 10 person applications/operations team providing support for over 4000 windows 2008/2012 R2 and 500 linux Redhat/SUSE servers in a very large enterprise data center.
        • Following ITIL guidelines, all of our actions had to be documented, approved and scheduled (when possible) in maintenance windows and had to involve a SME from each department/team involved.
        • Supported over 1500 websites, 1000 applications and 3000 databases including 24/7 on call duties.
        • Deployed and managed new application code, server builds, firewall rules, CSS, DNS, SSL certs, etc.
        • Provided SLA support by interfacing with agencies on projects, deployments and incident tickets and then coordinated efforts with internal departments/teams to get things done in a timely manner and/or reducing downtime.
        • Primary lead for all keeping McAfee anti-virus and HIPS up to date, resolving all issues and rolling out new versions.
        • I was responsible for patching all 4500 servers monthly using SCCM for windows and BMC automation for Linux.
    - - Accomplishments
        
        • Our team update over 1500 Windows 2003 R2/2008 R2 servers to 2012 R2.
        • Updated thousands of SSL certificates using powershell/SCCM.
        • Locked down DMZ with firewall rules without breaking anything. We originally had firewall rules wide open from DB and App tiers to the DMZ.
        • Part of project to replace DR system with new state of the art global DNS failover with always database technology on spanned vlans on the back end.
  - Systems Administrator @ Cape Bank (formally Boardwalk Bank and Cape Savings Bank)
    - 2005³ – 2011³ Cape May Court House, NJ
    - • Head of IT dept - responsible for over physical 50 Windows and linux servers and maintaining mission critical bank software and databases to be high availability, secured and patched. On call 24/7.
    - • Responsible for Risk Assessments, Business Impact Analysis, penetration tests and testing DR policies
    - • Responsible for.yearly budget, and managing IT department employees, quarterly reviews, hires and fires.
    - • Upgraded to a Microsoft Enterprise Agreement (EA/SA), which allowed me to virtualize all servers and replicate them to a new DR site using HyperV. Also able to roll out (and train 250 employees how to use) SharePoint.
  - IT/Network Administrator @ Crest Savings Bank
    - 2003⁴ - 2005³ Wildwood NJ
    - • Provided 24 hour support all servers and enterprise level infrastructure and applications
    - • Managed all servers, workstations, users and groups through active directory and group policy.
    - • Manage/configure all network devices including all Cisco routers, switches and firewall.
    - • Managed/patched and upgraded Exchange/SQL/Sharepoint and other critical applications.
    - • Migrated all Novel to Windows 2000 workstations/ Windows 2000/2003 servers / Exchange 2003.
  - Computer Operations Manager (MIS) @ DCR Business Products
    - 1988⁵ - 2003⁴ Philadelphia, PA
    - • Maintained LAN and WAN hardware, servers, workstations, printers and all associated hardware and software.
    - • Provided support for a proprietary UNIX system hosted on an IBM Power server. Including VI bash shell
    - • Through knowledge of sales environment including inventory, accounts receivable, accounts payable, etc
    - • Backups / nightly, weekly and monthly maintenance routines./ reporting for management auditors
    - • Update system logs and other required recordkeeping.
    - • Initiate preventive maintenance and recommend improvements to processes or procedures.
    - • Assist in installation of new or upgraded equipment and applications. Test and troubleshoot as needed.
    - • Support phone systems including completion of moves, additions, changes, and punch downs.
    - • Answer tech support help line and support end-users. Train employees as needed.
    - • Developed in house website , also created in house catalogs, brochures, etc.
  - Bachelors degree in Music @ Temple University
    - 1981⁹ - 1987⁵ Philadelphia PA
    - • Majored in jazz/studio composition & arranging.
    - • Medium was piano.
    - • Spent three years in classical and three in jazz.
    - • Gradutated with 144 credits which was almost enough for a graduate degree because i changed majors.
- Certifications
  - • AWS Certified Developer, Amazon 2017₃
  - • AWS Certified Solutions Architect, Amazon 2017₂
  - • MCITP Enterprise Administrator, Microsoft, 2012₁
  - • ITILv3 (2012), ISEB, 2012₅
  - • MCSE 2003, Microsoft, 2008₁
  - • MCSA 2003, Microsoft, 2007₁₁
  - • CEH (Certified Ethical Hacker), Ecouncil, 2007₄
  - • Cisco Certified Network Associate, Cisco, 2006₄
  - • Security+, • CompTIA, 2006₂
  - • iNet+, CompTIA , 2003₁
  - • MCSE 2000. Microsoft, 2002₈
  - • MCSA 2000. Microsoft, 2002₇
  - • A+, CompTIA, 2002₁₁
  - • Network+, CompTIA, 2002₆
  - • Certified Internet Webmaster, CIW, 2002₂
  - Note: Some of my older certifications my be considered legacy or expired. I can renew any certificate or get new certificates to support new job roles as needed.
- Education
  - • Cisco Certified Network Associate Degree, Cape May County Tech Center, NJ 2004-2005
  - • Microsoft Certified System Engineer Degree, Atlantic Country Community College, NJ 2001-2002
  - • Bachelor’s Degree in Music, Jazz Composition/Arranging (piano), Temple University, PA 1987
- Training
  - - A Cloud Guru – 2017-Current
      - • Certified Solutions Architect
      - • Certified Developer
      - • Certified SysOps Administrator
      - • AWS Serverless for Beginners - Build a Video Sharing App
  - - Linux Academy – 2017-Current
      - AWS
        • AWS Certified DevOps Professional
        • AWS Certified SysOps Administrator - Associate
        • AWS Certified Solutions Archtiect - Associate
        • AWS Certified Developer - Associate
        • Lambda Deep Dive(still taking)
        • Manage & Deploy with AWS Developer Tools (Code Commit and Code Deploy)
        • Serverless Concepts
      - Linux
        • Linux Essentials
        • LPIC-1: Systems Administrator
        • Linux+ LPIC Level 1 Exam 1 & 2
        • Red Hat Certified Systems Administrator Prep Course
      - DevOps & various other
        • Learning Python 2.7 Development
        • Introduction to VMware ESXi
        • Powershell Essentials
        • Azure Essentials
        • 70-532 Developing Azure Solutions
        • Big Data Essentials
        • DevOps Essentials
        • Deploy AWS with Ansible and Terraform
        • Nagios Certified Professional
  - - Udacity (Full Stack Developer) – 2016-Current
      - • Intro to Computer Programming
      - • Intro to Computer Science
      - • Intro to Data Analysis
      - • Linux Command Line Basics
      - • Intro to Relational Databases
      - • Javascript Basics
      - • Intro to Ajax
      - • How to use Git and Github
      - • Intro to Relational Databases
      - • Configuring Linux Web Servers
      - • Full Stack Foundations
  - - State of PA (monthly training and knowledge transfers) – 2011-2015
      - • Active Directory
      - • DNS
      - • PKI
      - • Windows 2012 R2
      - • PowerSchell
      - • Linux (RedHat) administration
      - • SQL
      - • Clustering
      - • SAN
      - • VMWare
      - • BMC Automation
      - • SCCM
      - • SCOM
      - • Proxy / ForeFront / ISA
      - • Citrix
      - • ADFS
      - • BizTalk
      - • WebSpere MQ
      - • DR
      - • Cisco Load Balancing
      - • Checkpoint firewalls
      - • BMC Automation
      - • McAfee Anti-virus, HIPS, Encryption
  - - New Horizons and Spring House – 2005-2011
      - • Implementing and Managing Microsoft Server Virtualization (10215), NH Online 2010
      - • Planning and Managing Windows 7 Deployment (6294), New Horizons Online 2010
      - • Microsoft SharePoint Designer 2010 (50354), New Horizons Online 2010
      - • Adobe CS4/CS5 suite training, New Horizons, PA 2010 (included several courses)
      - • Microsoft Project Levels 1 and 2, New Horizons, PA 2010
      - • SQL Server 2005 Implementation and Management, Springhouse Online - 2007
      - • Certified Ethical Hacking, New Horizons Online - 2007
      - • Programming with MS .NET Framework, New Horizons Online - 2006
- Admin Skills
  - • Amazon Web Services / Azure
  - • HyperV / VMware
  - • Windows 2008/2012 R2
  - • Linux Redhat/SUSE/Ubuntu
  - • SQL 2008r2/2012/2014
  - • Cassandra / NoSQL
  - • SQL Server Mgmt Studio
  - • Active Directory
  - • Exchange 2003/2010/365
  - • SharePoint 2003/2010/365
  - • IIS 6 / 7.5 / Apache
  - • All McAfee products
  - • All Symantec products
  - • BMC (patching-linux)
  - • SCCM (patching-windows)
  - • SCOM (monitoring)
  - • Novel Zenworks
  - • ISA/TMG (proxy services)
  - • Citrix (remote solutions)
  - • Office 2010/2013/365
  - • MS Project / Visio
  - • MS Enterprise Licensing
  - • MS Biztalk
  - • IBM Websphere MQ
  - • NetIQ Security Manager
  - • NetIQ Secure Config Mngr
  - • POS / Ticketmaster / Altru
  - • BMC Remedy / Redmine
  - • Trello / Slack
  - • Crystal Reporting
  - • Backup Exec/Evault
  - • Cisco routers and switches
  - • Check Point firewalls
  - • Solarwinds monitoring
  - • IBM Proventia IDS/IPS
  - • NEC VoIP
- Developer Skills
  - • Languages/SDKs/Frameworks - C#, Java, Python, .NET, node.js, Javascript, Ruby
  - • UIs/Extensions - jquery, ASP.net, Telerik, Kendo UI, Knockout, Angular, Ember, Handlerbars, Bootstrap, MDL-lite
  - • Syntax/markup - JSON, YAML, XML, HTML, MVC, MVVM, AJAX
  - • Web services - APIs, REST, SOAP, all AWS micro-services
  - • Web platforms - IIS, Apache, TomCat
  - • Tools - Git, TFS, Visual Studio, SQL Management Studio, Sublime, Atom
  - • Database - MS SQL, MySQL, Firebase, Cassandra, MongoDB
  - • Scripting/Automation - Powershell, Regex, BASH/shell, VI editor
  - • Reporting - SSRS, Crystal
  - Please visit my developer blog for more detail.

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